Discover our policies and guidelines, designed to ensure a smooth and productive experience for our valued clients and partners.
Payment is due at the time of services. We accept cash, check, credit cards & apple pay. Authorized insurance referrals allow us to process claims through your insurance but do not always guarantee payment. Speechcom is a service provider and by providing an evaluation or treatment, we do not imply any reimbursement from your insurance company.
Please contact us for specific information regarding individual fees. Our therapy fees are based on an hourly rate and includes time spent in direct therapy with the child and consultation with caregivers.
Some private insurance companies provide benefits for speech therapy evaluations and ongoing treatment, while others do not.
We accept insurance from Kaiser Permanente, Optum, Blue Shield of CA. PPO, Memorial Care & Torrance Memorial IPA. You are responsible for verifying coverage, obtaining necessary approvals, and managing paperwork, claims, and appeals.
We can provide an invoice for potential out-of-network reimbursement, including relevant procedure and diagnostic codes.
We're here to assist with evaluations, reports, and progress notes as needed.
We require 24-hour notice for cancellation of scheduled appointments. Missed appointments with less than 24 hours notice will be subject to a cancellation fee of $30. Completed credit card authorization forms are required to be kept on file and charges will be made on the day of any missed appointment. There is no cancellation fee for appointments cancelled with at least 24-hour notice. Cancelled or missed sessions that result from a therapist’s absence do not incur cancellation fees.
Please call us at (424) 275-9968 as soon as you are aware that an appointment needs to be canceled – we will work to reschedule if possible.
If you or your child develop any of the following symptoms within 24 hours of your scheduled appointment, we kindly request you to cancel your session:
Fever, Diarrhea, Vomiting, Rash, Eye Infection, Persistent Cough, Stuffy or Runny Nose with Yellow or Green Phlegm
Additionally, please cancel your session if any household members are experiencing contagious illnesses like Covid-19, Pink Eye, Strep Throat, Head Lice, Impetigo, or Hand-Foot-Mouth Disease.
Your cooperation helps maintain a healthy clinic environment.